Sameer Saxena

The domains of RE and FM have always been a hub of best practices and innovation, and with their round-the-clock support requirements, the chances of differentiating it from regular operations often becomes a challenge. Most organisations have grown with the passage of time and have built on their existing processes or their traditional ways of operations. This approach has served organisations by way of effectively managing their assets globally.

Only 10% of the overall operations of facilities management are exposed to end-users, and 90% of the operations are backend and managed by the internal teams. Established process and in-depth planning of operations ensures that every aspect of facility management is taken care of during operations, affirms Saxena.

Saxena also believes that the critical component of workplace safety and commitment towards environment is effectively portrayed by adopting best practices in this domain. Continual efforts in this direction ensure a safe working environment for colleagues, which in turn aids the overall organisational objective of retaining talent and preventing adverse publicity.