Anand Mallepudi

It is common to find a building that wants to make the best out of its resources. However,  with few resources, it can be challenging to find the most effective way to perform; and this is where the challenge lies.

Addressing this concern, the company had implemented several small yet effective strategies to tackle various issues. The firm provided water bottles to all employees and asked them to refill them from water dispensers available on each floor. This resulted in water savings, cost savings and reduced usage of paper glasses. All employees are provided with coffee mugs, with the office branding, to eliminate the use of paper cups. Plus, regular blinds with blackout blinds were put in place to improve AC efficiency, and induce employee satisfaction.

Apart from small-scale upgrades, Mallepudi believes that FM services need a backbone of digital platform, where category services can be correlated, while providing various levels of workflows. At the customer end, this culminates with service fulfillment and feedback for closure. The digital trail of such workflows is a useful predictive and transformative indicator of FM trends, which can be analysed for predictive service delivery.

He adds that: “The one factor that does need to change is that currently companies are not sharing common facilities such as cafeteria, parking, cab transport, common area usage, etc, and there is a lack of collaboration with co-occupant companies.”