Anand Krishnan
According to Krishnan, the most important function of a facility manager is to ensure that the building under supervision is safe, efficient and operationally effective at all times. To ensure this, there must be an understanding of and control over all parameters, including the external layout, utilities, interiors, compliances and hygiene. Keeping this in mind, TCS has groomed an in-house team under the administration department, who along with facility vendor partners, ensure that the team follows a laid down SOP for 100% uptime of the facility. Krishnan explains, “In fact, we have an in-house administrative manual that lays down details of checklists that the FM team needs to follow for each parameter, be it running of DGs, HVAC, lighting, BMS, etc, and the time schedules for preventive/periodical maintenance for each too.”
As the head of the team, Krishnan ensures that all facilities are 100% compliant in all respects and safe at all times. “We need to keep ourselves updated on the changes in the system and government notifications. Ingenuity and agility in running the facility is the call of the day,” he adds.
He believes that FMs must keep a regular interaction with OEM vendors and builders team; keep abreast of the latest trends in building designs, new innovations in core systems including HVAC, lighting, parking and physical security; should have all the numbers, be it rentals, CAM, electricity charges or water charges on their finger tips as they are the custodians of the bottom line. It is also important for an FM to maintain regular interactions with others in the industry to share and find inspiration from their best practices.
