Sanjay Saket
Being a leader in general insurance, Bajaj Allianz has its own challenges and dynamics. A lot of planning and constant innovation ensures smooth functioning of a mega network across various elements of FM. Saket felt the need to standardise SoPs in all offices. “The effort that has gone in to making a simple yet powerful SoP resulted in smooth functioning in multiple branches. Post implications of new SoPs, the confidence of people has improved and the processes are not delayed due to petty issues,” he explains.
The team at the company strives to build cohesiveness among them. “It is important for a good leader to bring along the team and instil the sense of togetherness through perseverance. This has resulted in a well-groomed team ready to take on anything,” adds Saket. Also, the team is guided with regard to priority management and focused approach towards identifying tasks. This led them to achieve a more efficient working style and create a better work-life balance.
One of the biggest hindrance in quality work by an employee is fear of committing an error and possible reprimand by the reporting manager. Bajaj Allianz’s secret mantra to overcome this challenge is to ‘let people fail and learn from their mistakes without fear’. The acceptance of making small mistakes has resulted in enhanced creativity and productivity.
