Rajiv Ranjan Sharma
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Facilities managers are responsible for people, financial, CRE & asset management, says Sharma. “To achieve excellence, it is necessary to have operational data to analyse and identify gaps & opportunities. This will help to create internal benchmark and operating strategy to meet the customers & organizational expectations.” explains Sharma.
As a national manager for administration and facilities, Sharma implemented the above concept in routine operation as well as in new branch rollouts and achieved enhanced customers & workplace experience along with cost savings.
