Haraprasad Panda
A strong believer of system automation and process-driven approach, Haraprasad managed CRE, FM and project management space in IT/ITES, BPO, BFSI, pharma, FMCG, and aviation segment across pan-India, offering a mix of technical, hospitality and soft FM services in last two decades of professional services. With full P&L accountability, he successfully implemented strategic projects to improve service portfolio, building compliance standards, technology initiatives to improve customer satisfaction and site profitability.
The FM service is described as a manpower-driven operation traditionally, but with the evaluation IoT and automation, Sodexo provides the right technology solutions for facilities operation, management and cost savings. Space management, visitor management, helpdesk, mail room management, governance and generation of dashboard, etc, which provided Sodexo with the much needed uplift. “The big data generated by the application eliminates tons of manual labour hours that are otherwise expended in collating, reconciling and preparing reports,” explains Haraprasad.
In transport operation, involvement of multiple stakeholders (employee, driver and supervisor), facilities, routes, transport vendors and statutory requirements makes transport service cumbersome and requires a large transport desk. Post-implementation of the transportation software solution, the overall operation efficiency increased as desired. “The stream of real-time data is presented in an intuitive and functional user interface, which helps easy tracking of trip status. The software also includes an employee app that offers great convenience and safety to employees,” states Haraprasad.
The newly introduced, integrated BMS solution added to efficiency of operations at the organisation. Real-time monitoring of building operation and performance, integration with other building services and greater load-based control strategies resulted in energy optimisation and reduced operational costs. “We linked the functionality of individual pieces of building equipment so that they operate as one complete integrated system. This increased employee comfort, security and productivity, increasing business output by providing a safe and healthy working environment with high quality indoor climate and personalised climate and lighting control,” he concludes.
