A veteran in workplace design and delivery segment, M Moser Associates has built a reputation for being experts in the field not just in India but the world over. Since 1981, the firm has been providing a holistic approach to transformative physical, social and digital workplace environments, integrating expertise in workplace strategy, architecture, engineering, interior design, and digital infrastructure, together with sustainability and wellness.
This positions M Moser at the forefront in offering clients integrated and unique project solutions of any size and level of complexity. When it comes to its Indian operations, the firm has mobilised its efforts to build contemporary workspaces for clients such as Yes Bank, Booking.com, Titan, Accenture, Renault-Nissan-Mitsubishi, TiVo, PayPal, among others.
Brian Piley, a chartered architect with credentials from Dundee University in Scotland, leads the Indian offices with his 30 years of design, project management and business management experience. His specialization in commercial office refurbishments and industrial complexes in Asia enable him to fulfill the workplace needs of multinational companies operating in the complex Indian market.
“Design-build ensures that each team member’s greatest talent is fully leveraged and integrated, creating the greatest benefit to the client and ensuring the most efficient use of resources; time, cost and manpower. This holistic approach supports the cultural transformation required to meet unique and evolving organisational needs,” says Brian Piley, head of office, India, M Moser Associates.
Under his leadership, M Moser offers clients the ‘Glocal’ advantage – wherein international expertise and contextual understandings are merged to develop an effective workplace design strategy. “Although design and build can be a highly effective way to deliver projects, M Moser assesses the unique needs of its clients to provide the solution that suits them best,” points out Piley.
Case study – PayPal office, Bengaluru
Mobilised by the success of a number of pilot projects in the US, PayPal sought M Moser Associates to replicate concepts of flexible, collaborative and open working in India. The new 330,000sq-ft Bengaluru workplace consolidates the company’s technology and customer support teams. Just like the organisation, the space needed to be dynamic and young with a thriving collaborative spirit fueling day-to-day operations.
A configuration of sit-stand desks and a wide variety of meeting room designs brings the brand’s ethos alive. Featuring a small incubation area at the core for hosting start-up ventures, the space is dedicated to talent attraction and retention with two floors housing the online payments technology team and another four flours allocated to customer support. Part of the D&B exercise was to futureproof the office, and modular planning enables 10-15% growth of collaborative spaces.
Amphitheatre-style seating enables innovators to connect, while a designated Tech Space facilitates new technology experiences including VR (Virtual Reality). Every entrance to a space features a games area that extends into a breakout space, fostering a relaxed ambience. Common areas are focused on employee engagement featuring striking local-inspired street art, developing a strong contextual connection between the multinational company and its surroundings. “PayPal’s core values are presented in symbolic forms throughout, developed by artists with Indian heritage. Holistically delivering the project from design through to construction for a remotely located client, M Moser has created a culturally infused, collaborative hub for talent attraction, incubation and innovation,” concludes the design team.
