Posted inInsightsPeople

Diverse nature of people and how it drives workplace usability

"Instead of creating a space, product, or service that works for everyone, the idea is to create something that can be used in a multitude of ways so as not to exclude anyone. This flexibility is the reason that this design is available to all," observes Captain Rajesh Sharma, Head – Administration, HDFC Bank

Capt. Rajesh Sharma, Head - Administration, HDFC Bank

Workplace dynamics are evolving drastically due to a challenging economic climate, relentless advances in technology and changing workforce attitudes. To enhance workplace productivity and innovation, businesses are moving towards developing a more collaborative setting. As a result, the basis of every excellent employee experience is establishing a work environment where everyone feels at ease, secure, and prepared for success. This kind of design is based on the premise that everyone can use it to their full potential regardless of age, size, weight, or disability. Inclusive design is made of three primary principles, accessible, usable and universal. Though they sound similar, they are quite different and serve unique purposes. Each of these design elements is critical to creating spaces and services that all can use. The times are changing, and people might often feel that companies don’t pay attention to these small details and ideas. But on the contrary, these things have become more open, and we tend to make changes to make these things available to all.

Finding the right fit – people and workplaces

The working conditions look very typical from the upfront, but the competition in this industry is a real nail-biter. Every day millions of people out there are working hard to prove they are better than others looking for jobs suiting their experience and potential. And standing in a similar position, there are hundreds of companies looking for suitable candidates for their work, but settling for people who might not be the right people for the job. “This is one of the most evident challenges, yet one of the most unspoken concerns in today’s time in this industry. There is a need to settle this by providing the right people to the right place at the right time for the work. If this supply-demand chain is settled, then nothing can stop our country from reaching heights in this industry,” observes Captain Rajesh Sharma.

The tech curve

Commenting on the pace at which technology is changing and being adapted, he says, “Technology has seen a new phase and grabbed a new identity from the time when most of us started working. And there is always something new to add to the glory of technology. It might seem easy now, but many things were going on when the era of technology hadn’t started. We all have now adapted to the work and process of the new normal. The emerging mobile features and apps have helped us accelerate the working standards we stand on and plan to move forward with.”

Balancing sustainability with changing trends

The topic of balancing and restarting sustainability has been discussed throughout the pandemic, with the conclusion that inclusive design elements should be made mandatory for all types of offices too. These designs are a question of concern both sustainably and socially. Keeping that in mind, the designs that come in handy and are functional at all times look better to everyone. The inclusive designs speak about the diverse nature of people and how it drives usability. Instead of creating a space, product, or service that works for everyone, the idea is to create something that can be used in a multitude of ways so as not to exclude anyone. This flexibility is the reason that this design is available to all. But that is not the end to it; there is more. There are times when we need to be sensitive about the environment also while talking about these things. And keeping that in mind, a lot has and can be done to make this world a better place.

A lot of the work we do is dependent on technology and is the replacement of pen and paper in offices and other workplaces. We might see it today as well; we all have started to rely on technology for about 80% of things we do in our daily lives. From waking up in the morning to set a calendar for our meetings, we have given technology access to all our information for a handy update. In a positive light, it’s a good thing since it can help us reach our goals more quickly and easily at all times.